Shipping Policy

Last Updated: November 11, 2026

Thank you for shopping at Novariex. We aim to provide a clear and reliable shipping experience. Please review the following information before placing your order.

1. Order Processing

After your order is placed and payment is confirmed, we will begin processing it.

Processing time may vary depending on product availability, order volume, and other operational factors.

Orders are not shipped on weekends or public holidays unless otherwise stated.

2. Estimated Shipping and Delivery Time

Our estimated delivery timeframe is:

20–30 business days

This is an estimated timeframe, not a guaranteed delivery date. Actual delivery may vary depending on the destination, shipping carrier, customs procedures, weather conditions, and other factors beyond our control.

Business days generally exclude weekends and public holidays.

3. Shipping Destinations

Available shipping destinations and shipping options are displayed during checkout.

If your location is not available at checkout, please contact us before placing your order.

4. Shipping Confirmation and Tracking

When tracking information is available, we will send a shipping confirmation email to the email address provided at checkout.

Please allow time for the carrier to update tracking information after the shipping confirmation is issued.

If you have questions about your shipment, contact us at TaikaBooker8084@outlook.com with your order number.

5. Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

The total amount charged for your order will be shown during checkout.

6. Customs Duties and Import Taxes

For international orders, customs duties, import taxes, or other fees may apply depending on the destination country's regulations.

Unless expressly stated otherwise at checkout, these charges are the customer's responsibility.

Customs inspections or import procedures may also affect delivery times.

7. Delayed or Missing Packages

Although we work to ensure orders are delivered within the estimated timeframe, delays may occur due to carrier operations, customs inspections, severe weather, or other circumstances.

If your order has not arrived within the estimated delivery period, please contact us so we can review the shipment and assist you.

8. Incorrect Shipping Information

Customers are responsible for entering accurate shipping information at checkout.

If you notice an error, contact us immediately at TaikaBooker8084@outlook.com. We will try to help update the address if the order has not yet been processed or shipped.

We cannot guarantee address changes after an order has been dispatched.

9. Damaged or Incorrect Deliveries

If your order arrives damaged, defective, or different from what you ordered, please contact us with your order number and supporting photos or videos.

We will review the issue and work with you to find an appropriate solution under our Return and Refund Policy and applicable law.

10. Contact Information

For shipping questions or delivery assistance:

Novariex
Website: https://novariex.shop
Email: TaikaBooker8084@outlook.com