Privacy policy
Privacy Policy
Last Updated: November 11, 2026
Novariex ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from https://novariex.shop.
1. Personal Information We Collect
When you visit our store, place an order, or contact us, we may collect the following information:
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Contact information: Your name, email address, phone number, and billing and shipping addresses.
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Order information: Products purchased, order details, payment status, and transaction-related information.
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Device information: IP address, browser type, device information, time zone, and certain cookies.
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Usage information: Pages viewed, products viewed, links clicked, and how you interact with our website.
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Customer service information: Information you provide when contacting us with questions, requests, or complaints.
Payment card information is generally processed by our payment providers. We do not intentionally store complete payment card numbers or security codes on our own systems.
2. How We Use Your Information
We may use your personal information to:
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Process and fulfill orders and payments.
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Arrange shipping and delivery.
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Provide order confirmations and shipping updates.
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Respond to customer service requests.
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Process returns, exchanges, and refunds.
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Improve our website, products, and shopping experience.
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Detect and prevent fraud, unauthorized transactions, and security issues.
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Comply with legal obligations.
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Send marketing communications where permitted by law and subject to your preferences.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the store, remember preferences, understand website traffic, and improve the shopping experience.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functions.
4. How We Share Your Information
We may share necessary personal information with trusted third parties that help us operate our business, including:
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Shopify, which provides our online store platform.
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Payment processors that securely process transactions.
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Shipping and fulfillment providers that deliver orders.
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Website analytics and security service providers.
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Customer service and communication service providers.
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Government authorities or other parties when required by law or necessary to protect our legal rights.
We do not sell your personal information in exchange for money. Where applicable law defines certain advertising or analytics disclosures as "sharing" or "targeted advertising," you may have the right to opt out.
5. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.
6. Your Privacy Rights
Depending on where you live, you may have the right to:
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Request access to the personal information we hold about you.
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Request correction of inaccurate information.
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Request deletion of certain personal information.
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Request a copy of your personal information.
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Object to or restrict certain processing activities.
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Withdraw consent where processing is based on consent.
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Opt out of certain targeted advertising or data sharing activities where applicable.
To exercise your rights, contact us at TaikaBooker8084@outlook.com. We may need to verify your identity before processing your request.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website is not intended for children under the age required to provide valid consent under applicable law. We do not knowingly collect personal information from children in violation of applicable privacy laws.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, contact us:
Novariex
Website: https://novariex.shop
Email: TaikaBooker8084@outlook.com